Meet The Horrible Florida Woman Who Filmed Herself Berating Dunkin' Donuts Workers
6/10 UPDATE: Meet the polite 18-year-old Dunkin' Donuts worker who endured the rantings of crazy Dunkin’ Donuts lady.
The customer seen berating Dunkin’ Donuts employees in that viral video your friend sent you today is a 27-year-old Florida woman who has previously worked as a video spokesperson for such establishments as Happy Wok restaurant and an auto repair shop.
For some unexplained reason, Taylor Chapman walked into a Dunkin’ Donuts Saturday morning--iPhone in hand--to record a complaint about not being provided a receipt for a prior purchase. “This is all being under video surveillance,” she warned one employee (who was unfailingly polite).
Chapman’s 8:09 video can be seen above.
Since she had not purportedly been given a receipt, the Broward County resident cited a store policy that supposedly guaranteed her free food as a result of the oversight. Over eight minutes, the boorish, arrogant, and cursing Chapman (seen at right) records herself berating workers and even accosting fellow customers.
As she waited for her food, Chapman remarked, “Even if they hock a loogie and shit in it I don’t even care.” She added, “‘Cause one time they pissed in my fries…literally I could smell the piss in it.”
At one point, Chapman notes that she has a “business degree” and had previously received exemplary service at the Dunkin’ Donuts. Until, of course, a “dumb bitch” female employee “completely pissed me off” and “decided to cross my fucking line.”
During the video, Chapman refers to the female worker as “a complete cunt sand nigger whore.” When she spots the woman--who is named Nithi--Chapman moves down the counter to confront the worker.
“Well, guess what? This shit’s about to go live, bitch. Right on Facebook,” Chapman announces. “‘Cause I already posted what your dumb ass did last night. So I hope you’re happy with your little fucking sand nigger self. Cause I’m about to nuke your whole fucking planet from Mars. You think ya’ll are tough big fat Arabs bombin’ the Trade Center? I’ll show you tough.”
Before ending her recording, Chapman tells another customer that her video was heading for YouTube, where she hoped it would “get a million fucking hits.” Which, as it turns out, might have been an underestimation on Chapman’s part.
Prior to her Dunkin’ Donuts production, Chapman--who attended Nova Southeastern University in Davie--appeared in several marketing videos for local Florida businesses (including, as seen above, Happy Wok in Lauderhill). While her LinkedIn page lists her current employee as a medical device firm, an employee there said Chapman has not worked for the company in over a year.
On her Twitter page, Chapman writes that, “I have my bachelor's degree in Business & Marketing and I am working towards my JD in Law now.” She adds that she is “happily engaged” to her boyfriend, with whom she lives.
Chapman who has deleted her Facebook page, could not be reached for comment.